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RMS PAY

Give fraud the flick

Our PCI DSS-compliant payments platform provides the utmost security on your transactions and helps mitigate the risk of fraud. Learn how. 

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Up to 93%

Reported reduction in payment disputes and chargebacks

Up to 75%

More reported payment disputes won by the merchant 

PCI-DSS Compliant

Platform designed to improve payment security

3D Secure

Multi-factor authentication applied on certain payments

Air-tight payment security

RMS PAY protects your revenue by helping you stay PCI DSS-compliant, processing payments quickly and securely. 

 

  • PCI DSS-compliant payment processing 
  • Send secure Pay By Links via SMS and email 
  • Embedded online payment gateway 
  • Payment cards encrypted and stored as a token 
  • Pre-arrival payments secure revenue and weed out scammers 
  • Instantly alerts you to any payment disputes received 
  • Easily defend your business against payment disputes in our dashboard 
  • Pre-auth bonds can be captured and released in a click 
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Content focus

How to mitigate fraud with RMS PAY

A combination of PCI DSS compliance, 3D secure authorisations and other security measures makes RMS PAY the gold standard for payment gateway technology in the hospitality industry. Discover how RMS PAY helps mitigate the risk of fraud in this article.

Read the article

Smart Features

 

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Return On Investment

Earn back your investment in RMS PAY with our streamlined payment processing that saves you from hours of manual labour.  

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Payment Security

Protect your revenue and your guests’ private information with state-of-the-art security measures including PCI DSS-compliant infrastructure. 

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Convenient Payments

Give your guests the freedom to pay their way with dozens of options to choose online, by mobile device and in-person. 

Frequently asked questions

What is a credit card token?

By replacing the cardholder’s Primary Account Number (PAN) with a randomly generated identifier, it adds a deeper layer of security to sensitive information online. This process is called tokenisation and it’s used to prevent credit card fraud. The token will be stored in your guest’s profile, and it can be used to take further payment before, during and after their stay. 

Can RMS PAY use my existing tokens from another payment gateway?

RMS PAY is unable to perform a receipt or refund against a token created by another gateway (including RMS Vault). This is a restriction that applies to all gateways when transitioning from one to another. We recommend sending forward reservations an email inviting them to the Guest Portal to refresh their credit card information or using Pre-Check-In. 

What happens if I receive a dispute?

You can manage all your disputes via the dashboard in RMS PAY, including accepting and defending disputes.  You won't need to liaise with banks or payment providers, and if you need help to better understand how to monitor and defend charges, you can get support from our team. 

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